New Screening and Assessment Tools We’re Excited About
Technology is ever advancing, and with it come innovations in medical screening and assessment tools. Hear about some of the latest tools here.
Should Telehealth Still Be a Selling Point for Your Practice?
Telehealth surged in popularity during the pandemic, but is it still a relevant offering for membership-based practices today? Explore the considerations here.
Where to Find the Best Front Office Staff for Your Practice
The skills that make great front office staff differ from those that make great doctors or nurses. We discuss what to look for and where you can find them.
7 Simple Steps to Train Your Staff on Patient Experience
How can you use patient experience training to help your medical staff deliver top-tier service? Here are seven simple steps to take today!
How to Surprise and Delight Your Members on the Day of an Appointment
In this post, we outline seven key practices your team can implement now to surprise and delight your members on the day of their appointment.
7 Pre-Appointment Actions to Support a Phenomenal Patient Experience
In order to provide your patients with a world-class experience, it's important to take these seven preparatory steps before they arrive.
Do You Need a Designated Patient Experience Manager?
Unsure if you need a designated patient experience manager? Here we explore the advantages and disadvantages of having one to help make your decision.
What Is the “Perfect” Patient Experience?
What does the perfect patient experience look like? Learn about the key components that set membership-based medicine apart from traditional care.
The ROAMD Origin Story
Learn about the creation of ROAMD, an international network of membership-based medicine practitioners, and their mission to improve primary care.
How to Attract More Millennial Physicians, Staff, and Patients
As the largest living generation, Millennials are a vital part of the future of concierge medicine. Here's how to attract and engage them in your practice.
How to Recession-Proof Your Concierge Medical Practice
No one can predict when or how severe the next recession will be, but there are steps you can take now to help your business weather any storm.
What to Consider When Setting a Concierge Physician Salary
There are numerous things to consider when setting a concierge physician's salary, and while there's no step by step guide, here are a few tips to help.